QUEEN CITY SYSTEMS
Charlotte, NC · Local automation builder

Missed call?
They get a text in 10 seconds.

You're under a sink or on a roof, so the call goes to voicemail. That homeowner doesn't leave a message — they call the next guy. I build the text-back system that catches them before they do.

No app. No new phone number. No corporate fluff.

The leak

The job didn't go to a better plumber. It went to a faster one.

Every service business in Charlotte is losing work the same quiet way — not bad reviews, not pricing. Just a phone that rang once while both hands were busy.

How it works

Three steps. One of them is buying me a coffee.

01

We map your calls

15 minutes, five questions: what customers ask, what jobs you hate, what happens at 2 AM. That's the whole intake — no forms, no discovery deck.

02

I build it around your rules

Your prices, your service area, your emergency policy — written into the system so it texts exactly what you'd say. I wire it to your existing number.

03

You stop losing the call

Missed calls get an instant text, a real conversation, and a booked slot. You touch nothing. I maintain it — and I'm 20 minutes away if anything needs changing.

Pricing

Posted prices. You won't get a "let's hop on a call" email.

Setup
$250

Build, wire to your number, test live before I leave. You see it work with your own phone before you pay the balance.

Managed
$99/month

Monitoring, changes whenever your prices or hours shift, and a human who picks up when you call. No tickets, no portals.

Month to month. If it doesn't earn its keep, you cancel and keep the setup work.

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Owner of Queen City Systems
Who's building this

A guy in Charlotte who actually builds the thing.

I'm a self-taught software engineer — I run my own servers, write the code, and answer my own phone. No account managers, no offshoring, no 40-page SOW.

Companies charge you enterprise money to make you fill out forms. I'd rather show you it working on my phone while you finish your coffee. If AI is going to be in your business, it should be wired to your rules — not somebody's template.

Built in Charlotte by an engineer who has shipped systems at Microsoft, Wells Fargo, and Giti Tire.

Straight answers

The questions you'd ask me anyway.

Do I need a new phone number?
No. You keep your number exactly as it is. Your carrier's call forwarding quietly routes missed calls into the system, and the customer texts your number the whole time.
What if the customer texts something weird?
The system only talks about what you told it to talk about — your services, your pricing policy, your hours. Anything outside that, it hands off to you instead of improvising.
How long until it's live?
Usually under a week from the coffee to the first real missed-call text.
Am I locked into a contract?
No. Setup is one-time, managed is month to month.
See it before you believe it

Get the demo line. Watch your phone text back.

Takes ten seconds and costs nothing. If it feels gimmicky, hang up and get back to work — no pitch, no follow-up.

Live this week
Email me and I'll send you the number · Charlotte, NC